Interested in working with Tinstar? How do we Get STarted?

The graphic design process can be something of a mystery if you haven't dealt with a designer before. If you have, it's useful to know how different design studios operate. So how long does the design process take? How much will it cost? Once we get started on the design, how do you make sure we're on the right track, and that you'll get value for money?

Hopefully, most of your questions will be answered here. Whatever your project is, the design and proofing process will be very similar - whether you need a logo, a brochure or an advert.

Below is a typical project timeline, applicable to most graphic design jobs - if you have any further queries, please don't hesitate to give us a call on 01590 679490.

 
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STEP ONE
Let's discuss your requirements

Our initial contact can be over the phone, by e-mail, via one of our online enquiry forms or face-to-face; no matter how you get in touch, it's essential that you give us all the information you possibly can about what it is you want to achieve, and what you need to have designed in order to achieve it.

If you're not sure about what is it that you want, then by chatting about your business, the kind of clients you target and what sort of message you want to convey, we can help to focus on what could work best for you. Once we have a good idea of what you need, we can put together a quotation, to include all the elements of design and production.

STEP TWO
We'll give you an estimate

Based on our discussion, our meeting, or your enquiry form submission, we will send you an estimate of how much your project will cost to produce. The estimate will include an idea of how much studio time will be required in order to complete the work, as well as (if required) any additional print costs, stock image purchases, commissioned photography and so on. All figures quoted will be subject to VAT.

Any design estimate we give you will be based on our extensive experience of working on similar jobs, and will be as accurate as possible. We will first determine how many hours of studio time will be required to complete the work, and provide an estimate of cost for the work involved. In the case of books, brochures, catalogues and newsletters, we will often work to a mutually agreeable page rate rather than an hourly rate, allowing you to increase or decrease the size of the publication without needing to request a revised design estimate.

STEP THREE
Agree a budget

If you're happy with the figures we outline in our estimate, we can get cracking. If you're concerned about costs potentially spiralling out of control, don't be. If the time we spend on your project exceeds the maximum number of hours estimated, we will work to a fixed maximum budget which will be a 'worst case scenario'. This figure would only be increased if the original brief is altered in some way resulting in more studio time being required.

Should we complete the work in less time than estimated, we will only invoice for the time spent on the project. Thus, unlike with fixed price packages, you only pay for the time we actually spend working.

STEP FOUR
We start designing some visuals

Once you've given us the green light, we will start to work on some visuals. In the case of a logo, advert, leaflet or similar item, we'll sketch out a number of ideas, always bearing in mind the target audience, any preconceived visual ideas outlined in the brief and what sort of message the brand needs to convey. When we have taken our brainstorming to its conclusion, we normally end up with a number of ideas which can be worked up into more refined visuals for submission.

If the project is a brochure, newsletter or similar printed item, we will work on the layout of a page or spread, integrating your existing corporate graphics and branding, and presenting the information in a clear, engaging format. We will then prepare these pages for submission to you as proofs.

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STEP FIVE
We submit proofs for your perusal

The visuals we create are submitted by post (colour printouts) or via e-mail (PDF files or JPEGs) for your consideration. If we have managed to hit the nail on the head on the first attempt, then great! If not, just let us know which designs (if any) you like, which (if any) you don't, what changes you would like made to them and so on.

STEP SIX
You return the visuals to us with your comments

Once you have given as much thought and attention to the proofs as possible, submit them back to us for amendment, refinement or replacement. We'll take your comments on board and begin work on a second round of proofs.

STEP SEVEN
Repeat steps five and six until satisfied

In the case of a logo, we usually manage to identify a winner within two or three rounds of proofing - and the result is a design with which you are completely satisfied. If not, we will continue the proofing and amending process until that point is reached.

In the case of a brochure, newsletter or other printed item, once you have approved a layout's look and feel, we will flow in your content, laying out text and imagery in the agreed style.

STEP EIGHT
You approve the artwork for print

Once we have completed the proofing stages, we will ask you for written or e-mailed approval to proceed to press or to final artwork. Ultimately, the responsibility for proofreading and textual accuracy lies with our clients, which is why the proofing and proofreading stages are so vital.

STEP NINE
We send finished artwork to you or our printer

Once you have let us know that you're completely happy with the finished results, we can either send the final press-ready artwork to you or to our printer, depending on your requirements.

An invoice will be submitted for payment after the design process has been completed, after which payment will be required in full (before the print or manufacturing process has begun). By working in this way, our clients know exactly what they will be getting before having to commit any funds.

STEP TEN
We manage the print process and arrange delivery

If we're print managing the project, Tinstar will take care of everything for you. We'll liaise with our supplier and ensure that the finished result is exactly as expected. We'll let you know when you can expect delivery, and do our best to make sure the production process goes as smoothly as possible.

Any further queries?

If you have questions which are not answered above, please don't hesitate to call us on 01590 679490 and ask for Nick Beresford-Davies, Creative Director.

 
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Tinstar Design Limited, Londesborough House, 34-35 High Street, Lymington, Hampshire, SO41 9AF
Tel 01590 679490, Fax 01590 688955 :: www.tinstar.co.uk :: design@tinstar.co.uk
Registered in England Wales Number 04464814 :: VAT Registration: 704 2706 64
Tinstar Design is a Hampshire based graphic design company situated in Lymington,
between Southampton and Bournemouth on the southern edge of the New Forest National Park.
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